Zain Sustainability: A Firm Commitment to Creating Lasting Social, Economic, and Environmental Impact
alwakaai news:Throughout 2025, Zain Jordan continued to reinforce sustainability as a core pillar of its 2020–2025 corporate sustainability strategy, delivering tangible achievements with positive impact across health, education, environmental, and sustainable community development sectors.
As one of the first national companies to embed sustainability into its strategic framework, Zain Jordan was awarded the Arab Sustainability and Corporate Social Responsibility Award 2025 in the Large Companies category. This recognition reflects the company’s long-standing commitment to sustainability as a fundamental component of its strategic planning, transforming its programs and initiatives into an integrated, best-practice model.
In the healthcare sector, Zain Jordan continued to provide free medical services through its free mobile medical clinic for children across various regions and governorates of the Kingdom, in cooperation with the Ministry of Health. The total number of beneficiaries exceeded 259,000 individuals. Zain also renewed its cooperation with the University of Jordan and Jordanian Hashemite Fund for Human Development (JOHUD) to deliver healthcare services through the mobile clinic, including field visits to elderly care homes and dedicated medical days for university students. Services provided included medical check-ups, dental care, essential treatments, and health awareness campaigns.
The clinic also participated in a vision screening campaign in the Central Jordan Valley in cooperation with Princess Alia Foundation, One Sight Essilor Luxottica Foundation, the Volunteer Optometric Services to Humanity (VOSH), Jordan University of Science and Technology, and Alpha Optics. During the campaign, 1,074 individuals underwent eye examinations and approximately 1,000 free prescriptions of eyeglasses were distributed. In addition, comprehensive healthcare services were provided to children, including clinical examinations, oral and dental health services, and referrals of chronic cases to specialized healthcare providers.
In the field of education and youth empowerment, Zain Jordan continued, in cooperation with the Vocational Training Corporation, the College for Advanced Vocational Training, and UNRWA, to offer free training courses at its six training centers. These courses focused on mobile device maintenance, electronic gaming device maintenance, and fiber-optic technology, benefiting more than 2,150 young men and women, with an employment rate of 60% among graduates. These initiatives aim to enhance youth skills, facilitate their entry into the labor market, and support sustainable income generation.
For the fifth consecutive year, the company also launched its "Women in Technology” program, which supports female university students specializing in science, technology, engineering, mathematics, and digital innovation (STEM), helping them build successful career paths in future-focused professions. To date, the program has benefited 559 female students.
Zain Jordan further continued its support, for the eighteenth consecutive year of Al Amal Association for Training, bringing the total number of beneficiaries across its programs to 4,936 individuals, including 1,395 children, 3,441 young men and women, and 100 senior citizens. The company also maintained its support for the Al-Aman Fund for the Future of Orphans, through which 170 young men and women have benefited from scholarships to date. In addition, Zain supported LOYAC by contributing to the renovation and rehabilitation of seven schools across several governorates, alongside its support for the "Mustaqbalak Zain” internship program, which provides practical training opportunities for university students and recent graduates to enhance their professional and employability skills.
On the environmental front, and in line with efforts to expand green cover, combat climate change, protect natural resources, and preserve Jordan’s biodiversity, Zain Jordan continued implementing its environmental programs and initiatives throughout 2025. Zain completed the planting of forest trees in several regions and governorates, bringing the total number of trees planted to over 18,800, in partnership with national environmental organizations aimed at improving air quality.
In parallel, Zain supported agricultural projects and initiatives designed to empower economically disadvantaged farmers, improve livelihoods, and combat desertification, benefiting 58 farmers during 2025. Zain also renewed its cooperation with Princess Alia Foundation to support Al Ma’wa for Nature and Wildlife, by providing free wireless internet services to visitors, enhancing their interactive experience, supporting biodiversity conservation, and promoting environmental awareness.
At the operational level, and to ensure the preservation of positive environmental impact, Zain Jordan continued implementing its Waste Management Framework as part of its commitment to responsible operations and reducing the environmental footprint of its activities.
To address climate change challenges, Zain Jordan was among the first national companies to automate its processes and significantly reduce paper consumption by adopting electronic contracts and digital displays. These efforts have resulted in annual savings of more than 2.5 million sheets of paper, the preservation of approximately 312 trees, a reduction of around 170,000 kilograms of CO₂ emissions, savings of over 2.5 million liters of water, and the prevention of approximately 12 tons of paper waste to date.
In the area of water resource management, Zain renewed, for the eighteenth consecutive year, its support for the National Remote Water Quality Monitoring Project, by providing advanced connectivity solutions to 13 monitoring stations, contributing to sustainable water management and the protection of this vital national resource. Additionally, in cooperation with Project SEA, Zain implemented five marine cleanup campaigns in the Gulf of Aqaba, removing 380 kilograms of waste from the seabed.
Zain Jordan also implemented specialized programs focused on building green skills, in partnership with relevant stakeholders, to enhance sustainable employment opportunities and align workforce skills with the requirements of the green economy.
In line with its commitment to empowering persons with disabilities, the company expanded its customer service initiatives for the deaf community through the relaunch of (Al Basma +) line and by providing real-time sign language interpretation services via tablets, in cooperation with Royal Jordanian, at its customer service offices.
Within the framework of community development, Zain Jordan continued its support for the national Family and Child Hotline (110), which aims to protect children and families from violence and abuse. The company also sustained its support for refugees by renewing its partnership with the United Nations High Commissioner for Refugees (UNHCR) under the "Connectivity for Refugees” initiative, enabling refugees to access the internet as a vital tool for education, communication, access to information, data protection, and the creation of a safe environment that enhances their digital and social inclusion.
Zain Jordan’s sustainability programs and initiatives reflect its firm commitment to its national role as an active partner in sustainable development, and its continued advancement of its sustainability approach under its 2026–2030 strategic vision, ensuring the long-term delivery of sustainable economic, social, and environmental impact.